Frequently Asked Questions

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This FAQ contains answers to the some of commonly asked technical support questions.

  1. I'm unhappy about the choice of graphics that Metamorphosis has made to insert in my lesson. Is there anything I can do about it?
  2. I have a document that is essentially one huge table that I'm having trouble converting satisfactorily. What can I do about it?
  3. I'm unable to view an entire web page at one time without scrolling to view the hidden parts. What should I do?
  4. How can I let Metamorphosis know that I've moved the graphics library to a new location?
  5. When I publish a standalone version an Index.hta file is created. What is it for?
  6. When I try to re-open a project I've saved I get an 'unexpected file format' error.
  7. When I publish a standalone version and run it locally under IE some images do not appear.
  8. Why does it, when I try to save/publish Metamorphosis project across a network, misbehave/fail?
  9. How can I use Metamorphosis without requiring the CD Rom in the drive all the time?
  10. When I test an ASP web-published version of my project on the web server I get an "operation must use an updateable query", or similar, error.
  11. Where do I find additional Metamorphosis tools/utilities?
  12. How do I prepare a source Word document that I want to import as a quiz?
  13. Information is stored in an MS Access database where the date is split over three fields. How do I combine the three fields into one?
  14. I've specified some settings for the assessment topic but the published project is not behaving as I would expect it to.
  15. Once I import the documents to create a multi-topic lesson how do I change the topic title that appears on the main menu?
  16. How do I disable the 'Next' button?
  17. The SCORM metadata that is generated for LMS published projects, in the imsmanifest.xml file, is incorrect/inadequate. Is there anything I can do?
  18. I'm opening lesson from a custom-built menu across a secure connection but the lesson does not display properly. Is there a fix for this?
  19. I can neither preview nor publish my lesson. What's the problem?
  20. On Windows Vista, Metamorphosis complains that it needs to be run at least once by someone with Administrator privileges but I'm an Administrator and it still won't run.
  21. When I try to upload a lesson my FTP program keeps failing.
  22. I keep getting an error that reads, "Cannot create a file when that file already exists" when I open or try to save my project.
  23. From where can I download updates to Metamorphosis?
  24. How do I add my own graphics to the graphics library so that they will appear in graphics searched?
  25. Why do I have to keep entering the activation code each time I launch Metamorphosis?
  26. When trying to sign in or self-register with a web-database published course I get the error, "The field is too small to accept the amount of data you attempted to add. Try inserting or pasting less data." This happens even if I insert just 1 character. How do I resolve this?
  27. Using the fade in/out Ken Burns effect on some images causes display issues. Can you explain what's happening?
  28. If I save and close my Metamorphosis project when I double-click it to re-open it opens with a different version of Metamorphosis. How can I open my project with the correct version of Metamorphosis?
  29. When I open a project, that I've previously been working on, the Edit pane is empty. Where have my screens gone?
  30. When I try to open a project created with version 3 of Metamorphosis with version 4 I get an error that reads Failed to open document.
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